Frisco Texas

POLICIES

PAYMENT AND CANCELLATION POLICY

At Rockstars of Tomorrow Musicians Academy, we believe that your tuition payments are an investment in you or your child’s education and the formation of your/their music foundation. We work hard to locate, identify and hire exceptional instructors and do everything we can to ensure that you and/or your child are receiving the greatest music experience possible. Below are reminders and updates to our current payment policies. We ask that you please respect and follow these policies so we may continue to offer you exceptional experiences and knowledge and inspire the future of music the best we can.

TUITION

  • Monthly tuition is due on the first of each month.

  • Invoices must be paid in full prior to the 15th of each month.

  • All monthly plans are automatically placed on auto-pay to secure your musicians on-going slot on the schedule. If you have questions about this convenient payment options please contact our front desk.

  • Monthly tuition is based on a 4 week month. Rockstars of Tomorrow does not charge an additional amount for a 5 week month and does not discount for a 3 week month which can happen when students can’t make their lessons, certain holidays, no show, etc.

LATE PAYMENTS

  • Invoices not paid in full before the 15th of each month will incur a 10% late fee.

  • Students will be removed from schedule should invoice not be paid by the last day of the month.

  • Autopay may be required for continually late payments.

FULL PAYMENT

  • Parents that elect to pay the full amount of tuition 1 year in advance will receive a 10% discount. Any cancellation prior to the completed year of lessons will be refunded the remainder of incomplete lessons minus the total number of lessons taught x the 10% discount plus an additional 15% fee.

  • For your convenience, we gladly accept the following form of payments:

    • Check or cold hard cash

    • 2.95% processing fee on Visa, Master Card, Discover and American Express

    • Bank draft (no processing fees) 

MAKE-UP LESSONS

  • We understand that life happens and it can be difficult to attend classes every week. In the event you need to cancel a lesson we ask the courtesy that you please call, text, or email the studio front desk with a 24 hour notice to be eligible for a make up credit. Please make every attempt to contact the front desk and not the instructor. frisco@rockstarsoftomorrow.com | 214-937-9073

  • Lessons not cancelled prior to 24 hours of scheduled lesson are not eligible for a make up credit. 

  • Failure to show up to your lesson with no prior 24 hour notification will be considered a no show and are not eligible for a make up credit.

  • Change request on the same day of lesson will be considered a same day cancellation and not eligible to be rescheduled or to receive a make up credit. 

  • When your instructor has to cancel their lesson with you, they are required to provide one of the following:

    • A makeup lesson at a later convenient date.

    • A substitute instructor.

    • A personal video lesson.

    • A makeup lesson is not required should a lesson be missed within a 5 week month.

WITHDRAWAL POLICY

  • There are no long term contracts.

  • To discontinue your lesson plan and suspend automatic charges and extra fee’s you must submit in writing or email to the front desk one full week prior to the month’s end. Forward notification to frisco@rockstarsoftomorrow.com. There are no refunds for any unused lessons once monthly tuition has been accepted.

  • Notice given to the instructor only and non-attendance does not constitute a withdrawal from lessons. You will still be responsible for your monthly fee.

HOLIDAYS

  • Rockstars of Tomorrow is closed the day or week of the following holidays and breaks and makeups will not be offered.

    • New Year’s Day

    • Spring Break week

    • Thanksgiving Week

    • Christmas week

  • We will be open for every other holiday regardless if schools are closed.

SCHEDULE CHANGES

  • Any changes in schedule, added/deducted lessons, makeup lessons, time off, vacations, etc. must be immediately taken care of at the front desk so adjustments can be made to schedule in advance. Same day changes fall under the cancellation policy above. (Schedule is not guaranteed when informing your instructor of any of the mentioned changes).

  • Lessons on days with inclement weather are moved to Zoom and are eligible for a make-up.

DISCOUNTS

  • Discounts are offered at the sole discretion of Rockstars of Tomorrow and are subject to change at any time.

Please feel free to call us at any time with questions, concerns, or feedback!

Rockstars of Tomorrow  - 214-937-9073